Ataşehir Oral and Dental Health Hospital

The Quality Management Unit of our hospital and its activities are carried out in accordance with the Regulation on Improving and Evaluating Quality in Health, the SKS Oral and Dental Health Hospital (ADSH) Guide, the Document Management Guide and other related guides published by the Department of Quality and Accreditation in Health of the Ministry of Health. The unit was established to define the responsibilities of all staff, from senior management to every department, in quality improvement work; to build the quality management structure; and to plan, carry out and coordinate quality improvement activities so that quality is continuously improved.

Within the hospital, the Quality Management Unit:

• Coordinates all work carried out under the SKS ADSH framework.
• Brings senior management and department quality officers together for evaluation meetings, sets annual department targets and follows up the related work.
• Prepares the annual meeting plan/calendar for committee meetings and ensures it is applied.
• Starts improvement work where needed following evaluation meetings.
• Prepares and implements the annual self-assessment calendar for the SKS self-assessment carried out twice a year.
• Manages adverse event reporting and risk management processes.
• Manages the measurement of patient and staff satisfaction (evaluating survey results, improvement work based on the results and collecting feedback).
• Checks the written procedures prepared in line with the SKS ADSH guide, records their revisions and ensures they are published properly.
• Manages the processes related to quality indicators in line with the SKS ADSH guide.
• The Quality Management Director takes part as a member in the committees defined under SKS ADSH, such as the Patient Safety Committee, the Staff Safety Committee (or the Occupational Health and Safety Board, if any), the Training Committee and the Facility Safety Committee.
• Reviews corrective and preventive actions (CAPA) received from committees and department officers, forwards them to the relevant departments, and follows them up.
• Ensures that the analysis results reported by department officers on department targets are evaluated with senior management.

QUALITY MANAGEMENT UNIT